Virginia Governor Terry McAuliffe announced Wednesday that Frontier Secure, a division of Frontier Communications Corporation, will establish a customer care center in Wise County. Virginia beat out Connecticut, Kentucky, Tennessee, and West Virginia for the project, which will create up to 500 jobs.
The Virginia Economic Development Partnership helped Wise County and the Virginia Coalfield Economic Development Authority with the project. The Virginia Coalfield Economic Development Authority approved a $5.6 million loan to the Wise County Industrial Development Authority to secure the deal. The Virginia Tobacco Region Revitalization Commission approved $2 million in Tobacco Region Opportunity Funds.
“Frontier Secure is excited to announce the opening of our new Customer Care Center in Wise County, and we want to thank our partners from the state, county, region and local community for making this a reality,” said Kelly Morgan, Senior Vice President & General Manager of Frontier Secure. “Wise County offers the talent we depend on to drive our 100% U.S.-based operations, and we are proud to play a role in supporting economic growth in Southwest Virginia. This expansion will provide us the additional capacity that we need to service our growing strategic partnership business.”
“Today is a great day for Southwest Virginia. Frontier Secure’s decision to locate its customer care center in Wise County will have a tremendous economic impact on the region and the Commonwealth,” said McAuliffe.
"I want to congratulate Frontier Secure on their decision to locate a customer care center in Wise County, bringing 500 new jobs to the region," said state Senator Bill Carrico, a member of the Virginia Tobacco Region Revitalization Commission.