An emergency 911 system is getting an upgrade that could improve public safety.
Sullivan County's emergency communications district will switch from an analog network to a digital network.
It's part of Tennessee's Next Generation 911 network.
We found out 'going digital' will quicken response to emergency calls and could help if the county's 911 system goes down in the event of a disaster. "The calls could automatically be transferred to another area that's not affected without anybody involved. Telephone companies or electronics, or what-have-you," said Ike Lowry, Sullivan County's 911 director.
Another interesting fact: we're told in about two years, the digital 911 system should be able to receive text messages and videos from cell phones.